Custom
When we say customizations, we mean it. You can customize every aspect of your chatbot, from color and system prompts to translations.
AI Chatbot Service For Your Entire Business.
Boost Your Engagement and Sales with Effortless Training, Custom Integrations, Contacts Generation and More – All Under One Roof!
Elevate Customer Engagement with Chatness
Leverage the power of OpenAI's GPT4 model to craft customizable, high-performance chatbots that provide exceptional user experiences.
Performance
We strive to make our latency always under 100ms so your customers never have to sweat for a response. Also our widget is just 3kb in size and we don't make use of iframes.
Training
Use our automated training service and start building knowledge for your chatbot real quick. It's as easy as plugging in a URL or selecting a few documents. Then let our AI do the rest.
Team
Invite your entire team to collaborate on the bot and make it even smarter. Every member has its own role and permissions.
Discord
Use the Discord integration to sync threads and messages with your Discord channel and have your team replying right away.
Security
We take security very seriously. We use the latest encryption standards to make sure your data is safe. We're also working to be fully GDPR and SOC2 compliant soon.
Analytics
Track every inch of your bot's performance. Location, activity, resolution, engagement, everything to take your business to the next level.
Reports
Receive daily reports on how your AI is performing. You can see the questions that were sent to your team and answer them directly from the report.
Flyover
Show pre-defined prompts to your users to help them get started with your chatbot. You can also use it to show a welcome message or a call to action.
Intents
Dynamically execute or extract information from the conversation, in realtime. Connect custom intents with your backend to make your chatbot even smarter.
Support
We offer 24/7 support to help you with any issues you might have. We also have a Discord community where you can ask questions and get help from other users.
Satisfaction
We offer a 14-day money back guarantee if you are not satisfied with our services. Just contact us and we will refund your money in full, no questions asked.
Why Chatness is NOT Just Another GPT wrapper
We provide a complete solution to help you build, train, and connect your bot with your own backend.
Knowledge
With our unified Knowledge Base, you can create and manage all your content in one place. Our bot can copy your existing documentation, landing page, e-commerce store, or any other source of information that's available publicly on the internet. You can also create new content from scratch, extract information from individual pages with one click or upload existing documents. There's nothing easier than that!
Threads
Conversations in Chatness are grouped by Threads. Threads can be resolved or unresolved by the user talking to the bot or by the agent in the app. After a human agent responds to a thread, the bot will pause on that thread until the agent resumes it.
Intents
Intents are the way you can dynamically execute or extract information from the conversation, in realtime. For example, you can create a custom intent where the bot will ask for the user's order number and check for its status on your own backend.
Contacts
Contacts are the users that have communicated with your bot and provided their name and email address. You can even generate contacts by custom intents and then search for their name or email, filter by their Threads or, export them to a CSV file.
Integrations
Integrations are the way you can connect Chatness to your existing tools. For example, you can connect Chatness to synchronize your Threads to Discord, or provide automated support via WhatsApp and Facebook Messenger, or even connect your Google Calendar to create events from your custom intents.
Customizations
At Chatness you can make your widget look exactly like your brand. You can change the colors, the logo, the welcoming text, translate all the labels, add initial prompts, and much more.
How it works? - We help you identify, explore and respond to new opportunities.
Through AI we can help to streamline your business, increase revenue and improve your customer satisfaction.
- 1. Everything starts with your website training or uploading a few documents. you can also add bits of context manually to the Knowledge Base so that the AI can learn from it.
- 2. Once you have enough training data, you can embed your Chatness widget on your website or app and it will be able to answer questions from your users.
- 3. If a question is too complex for the AI, it will be sent to your team. Then your team can answer it and polish the Knowledge Base with the new information.
- 4. The more information on the Knowledge Base, the more your AI learns and the less questions you have to answer manually. That's a win-win!
- 5. Receive daily reports on how your AI is performing. You can also see the questions that were sent to your team and answer them directly from the report.
Pricing
Simple prices, no surprises.
2 months on us for annual plans.
Starter
$40/mo
Paid annually
- 1k total messages per month
- 2 chatbots
- 200 training urls per bot
- 1GB total storage
- Unlimited team users
- Unlimited contacts
- All integrations
- Can't remove "We run at"
- Low priority support
Pro
$124/mo
Paid annually
- 5k total messages per month
- 15 chatbots
- 1k training urls per bot
- 10GB total storage
- Unlimited team users
- Unlimited contacts
- All integrations
- Able to remove "We run at"
- Medium priority support
Agency
$832/mo
Paid annually
- Unlimited messages per month
- Unlimited chatbots
- 10k training urls per bot
- 500GB total storage
- Unlimited team users
- Unlimited contacts
- All integrations
- Full white label (coming soon)
- High priority support