Custom
When we say customizations, we mean it. You can customize every aspect of your chatbot, from color and system prompts to translations.
Boost Your Engagement and Sales with Effortless Training, Custom Integrations, Contacts Generation and More – All Under One Roof!
Leverage the power of OpenAI's GPT4 model to craft customizable, high-performance chatbots that provide exceptional user experiences.
Custom
When we say customizations, we mean it. You can customize every aspect of your chatbot, from color and system prompts to translations.
Performance
We strive to make our latency always under 100ms so your customers never have to sweat for a response. Also our widget is just 3kb in size and we don't make use of iframes.
Training
Use our automated training service and start building knowledge for your chatbot real quick. It's as easy as plugging in a URL or selecting a few documents. Then let our AI do the rest.
Team
Invite your entire team to collaborate on the bot and make it even smarter. Every member has its own role and permissions.
Discord
Use the Discord integration to sync threads and messages with your Discord channel and have your team replying right away.
Security
We take security very seriously. We use the latest encryption standards to make sure your data is safe. We're also working to be fully GDPR and SOC2 compliant soon.
Analytics
Track every inch of your bot's performance. Location, activity, resolution, engagement, everything to take your business to the next level.
Reports
Receive daily reports on how your AI is performing. You can see the questions that were sent to your team and answer them directly from the report.
Flyover
Show pre-defined prompts to your users to help them get started with your chatbot. You can also use it to show a welcome message or a call to action.
Intents
Dynamically execute or extract information from the conversation, in realtime. Connect custom intents with your backend to make your chatbot even smarter.
Support
We offer 24/7 support to help you with any issues you might have. We also have a Discord community where you can ask questions and get help from other users.
Satisfaction
We offer a 14-day money back guarantee if you are not satisfied with our services. Just contact us and we will refund your money in full, no questions asked.
We provide a complete solution to help you build, train, and connect your bot with your own backend.
With our unified Knowledge Base, you can create and manage all your content in one place. Our bot can copy your existing documentation, landing page, e-commerce store, or any other source of information that's available publicly on the internet. You can also create new content from scratch, extract information from individual pages with one click or upload existing documents. There's nothing easier than that!
Conversations in Chatness are grouped by Threads. Threads can be resolved or unresolved by the user talking to the bot or by the agent in the app. After a human agent responds to a thread, the bot will pause on that thread until the agent resumes it.
Intents are the way you can dynamically execute or extract information from the conversation, in realtime. For example, you can create a custom intent where the bot will ask for the user's order number and check for its status on your own backend.
Contacts are the users that have communicated with your bot and provided their name and email address. You can even generate contacts by custom intents and then search for their name or email, filter by their Threads or, export them to a CSV file.
Integrations are the way you can connect Chatness to your existing tools. For example, you can connect Chatness to synchronize your Threads to Discord, or provide automated support via WhatsApp and Facebook Messenger, or even connect your Google Calendar to create events from your custom intents.
At Chatness you can make your widget look exactly like your brand. You can change the colors, the logo, the welcoming text, translate all the labels, add initial prompts, and much more.
Through AI we can help to streamline your business, increase revenue and improve your customer satisfaction.
Simple prices, no surprises.
2 months on us for annual plans.
$40/mo
$124/mo
$832/mo