Welcome to the official documentation for Chatness AI. Chatness AI is a powerful platform that empowers you to create intelligent virtual agents, also known as bots, that can interact with your users through chat interfaces. Our platform leverages the advanced capabilities of OpenAI models, allowing you to build highly customized and responsive bots.

Chatness AI offers a versatile platform for creating virtual agents that can cater to a variety of use cases. Whether you're looking to enhance customer support, engage in marketing initiatives, or provide entertainment, our bots have got you covered. Each bot is equipped with unique instructions, branding options, and customization features that enable dynamic interactions with your users.

Key Use Cases

  • Customer Support: Utilize bots to efficiently handle customer inquiries and provide quick solutions. Bots can answer FAQs, collect feedback, and escalate support issues when needed.

  • Marketing: Leverage bots to promote your business, generate leads, and provide information about your products. Bots can collect user data, schedule appointments, and assist with marketing campaigns.

  • Entertainment: Engage users with interactive and entertaining experiences. Bots can tell jokes, play games, and narrate stories, enhancing user engagement.

Powered by OpenAI

At Chatness AI, we harness the power of OpenAI models to provide you with cutting-edge AI capabilities. You can configure your bots to use either GPT-3.5 or GPT-4, allowing for natural and meaningful interactions with your users. Our integration with OpenAI's technology enables us to provide a seamless and enhanced experience for our users.

Getting Started

Getting started with Chatness AI is easy! Follow these steps to set up your bot and begin interacting with your users:

  1. Sign Up: Create a free account on Chatness AI to get started. No credit card is required to sign up and test Chatness.

  2. Bot Creation: Upon signing up, you'll be directed to the bot creation workflow. Alternatively, access it by clicking the "+" button on the left corner of the screen. Provide your bot's name and other details to continue.

  3. Training: Train your bot by configuring it to interact with content from websites, blogs, e-commerce platforms, and more. This enhances its contextual understanding and improves user interactions.

  4. Branding: Customize your bot's branding, including its name, logo, avatar, colors, and more. Personalize the chat widget's appearance to match your brand identity.

  5. Interact: Start interacting with your bot by utilizing the Chatness AI widget on your website. Embed the provided code snippet within your website's HTML to enable user interactions.

Advanced Configuration

Chatness AI provides advanced configuration options to fine-tune your bot's behavior:

  • Bot Settings: Customize your bot's status, name, temperature, language, and OpenAI model selection to align with your requirements.

  • Team Collaboration: Manage your bot's team members with different roles. Facilitate collaboration among various teams in your organization.

  • Instructions: Define bot instructions using system prompts, thread greetings, thread triggers, and conversation intents. These principles shape your bot's interactions and capabilities.


Chatness AI offers seamless integrations to enhance your bot's functionality:

  • Discord Integration: Sync your bot's conversations within a Discord channel, enabling team collaboration and streamlined communication.

  • WhatsApp Integration: Attach the Chatness AI widget to your WhatsApp Business Account, extending your bot's reach to the WhatsApp platform.

Let's Get Started!

Ready to create intelligent bots that cater to your users' needs? Explore our comprehensive documentation to uncover all the features, settings, and options that Chatness AI offers. Whether you're a beginner or an advanced user, our documentation has something for everyone. If you need further assistance, don't hesitate to contact us.

Let's embark on a journey of creating smarter, more interactive, and engaging user experiences with Chatness AI!



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