Custom
When we say customizations, we mean it. You can customize every aspect of your chatbot, from color and system prompts to translations.
AI chatbot service for your entire business.
Harness the Potential of OpenAI Models: Build Customizable, High-Performance Chatbots with Comprehensive Analytics.
Elevate customer engagement with Chatness: Your AI-Powered assistant
Leverage the power of OpenAI models to craft customizable, high-performance chatbots that provide exceptional user experiences.
Performance
We strive to make our latency always under 100ms so your customers never have to sweat for a response. Also our widget is just 3kb in size and we don't make use of iframes.
Training
We offer an automated training service to help you get started building knowledge for your chatbot real quick. It's as easy as plugging in your domain URL and letting our AI do the rest.
Team
Invite your entire team to collaborate on the bot and make it even smarter. Every member has its own role and permissions.
Discord
Use the Discord integration to sync threads and messages with your Discord channel and have your team replying right away.
Security
We take security very seriously. We use the latest encryption standards to make sure your data is safe. We're also working to be fully GDPR and SOC2 compliant soon.
Analytics
Track every inch of your bot's performance. Location, activity, resolution, engagement, everything to take your business to the next level.
Support
We offer 24/7 support to help you with any issues you might have. We also have a Discord community where you can ask questions and get help from other users.
Satisfaction
We offer a 14-day money back guarantee if you are not satisfied with our services. Just contact us and we will refund your money in full, no questions asked.
Reports
Receive daily reports on how your AI is performing. You can see the questions that were sent to your team and answer them directly from the report.
Flyover
Show pre-defined questions to your users to help them get started with your chatbot. You can also use it to show a welcome message or a call to action.
We’re working with hundreds of amazing people at
How it works? - We help you identify, explore and respond to new opportunities.
Through AI we can help to streamline your business, increase revenue and improve your customer satisfaction.
- 1. Everything starts with your website training. you can also add bits of context manually to the Knowledge Base so that the AI can learn from it.
- 2. Once you have enough training data, you can embed your Chatness widget on your website or app and it will be able to answer questions from your users.
- 3. If a question is too complex for the AI, it will be sent to your team. Then your team can answer it and polish the Knowledge Base with the new information.
- 4. The more information on the Knowledge Base, the more your AI learns and the less questions you have to answer manually. That's a win-win!
- 5. Receive daily reports on how your AI is performing. You can also see the questions that were sent to your team and answer them directly from the report.
Chatness has been a great addition to our workflow. The team behind it is always willing to help or find a way to improve the experience.
