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API Errors

Let's see what happens when something goes wrong while you work with the API. Mistakes happen, and mostly they will be yours, not ours. Let's look at some status codes and error codes you might encounter.

You can tell if your request was successful by checking the status code when receiving an API response. We stand to the standard HTTP status codes, so you can use the same logic you would use with any other API. If a response comes back unsuccessful, it will always be >=400 and <=500, you can use the error code and error message to figure out what has gone wrong and do some rudimentary debugging before contacting our support.

Before reaching out to support with an error, please be aware that 99% of all reported errors are, in fact, user errors. Therefore, please carefully check your code before contacting Chatness support about API issues.

Status codes

Here is a list of the different categories of status codes returned by the Chatness API. Use these to understand if a request was successful.

Name: 200
Type
Description: A 200 status code indicates a successful response, which means that the requested resource was either retrieved or updated successfully.

Name: 201
Type
Description: A 201 status code indicates a successful response, which means that the requested resource was created successfully.

Name: 204
Type
Description: A 204 status code indicates a successful response, which means that the requested resource was deleted successfully.

Error codes

Whenever a request is unsuccessful, the Chatness API will return an error object with a code and message. You can use this information to understand better what has gone wrong and how to fix it. Most of the error messages are pretty helpful and actionable.

Here is a list of errors — use these to understand what you have done wrong.

Name: 400
Type
Description: A field is invalid.

Name: 401
Type
Description: The access is unauthorized.

Name: 404
Type
Description: A resource was not found.

Name: 428
Type
Description: A field is required.

Name: 429
Type
Description: You have exceeded the rate limit.

Name: 500
Type
Description: An internal server error occurred.

{
    "error": {
    "code": 400,
    "message": "The phone is invalid."
    }
}

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