Chatness Documentation

Chatness is a platform that empowers you to create intelligent virtual agents, also known as bots, that can interact with your users through chat interfaces and also connect your bot with your own backend. Our platform leverages the advanced capabilities of OpenAI models, allowing you to ship highly customized and responsive bots.

We offer a versatile platform for creating virtual agents that can cater to a variety of use cases. Whether you're looking to enhance customer support, engage in marketing initiatives, or provide entertainment, our bots have got you covered. Each bot is equipped with unique instructions, branding options, native integrations, and customization features that enable dynamic interactions with your users.

Get started

Getting started with Chatness AI is easy! Follow these steps to set up your bot and begin interacting with your users:

1. Sign up: Create a free trial account at Chatness App to get started. Credit card is required to signup and test Chatness but you will not be charged until your trial period ends and you can always cancel anytime with no charges. This is how we filter serious businesses wanting to use our platform.

2. Bot creation: Upon signing up, you'll be directed to the onboarding flow. Alternatively, access it by clicking the "+" button on the left corner of the screen.

3. Training: To enhance its contextual understanding, you can train your bot on any content from websites, blogs, e-commerce platforms, documentation or any other public information. You can also upload documents in a variety of formats, including PDF, DOCX, XLSX, TXT, and more.

4. Integrations: Connect your bot with your Facebook Messenger, WhatsApp, Google Calendar and more to enable seamless interactions with your users.

5. Intents: Define custom user intents to connect with your backend. Intents are the building blocks of your bot's conversational capabilities.

6. Branding: Customize your bot's branding, including its name, logo, avatar, colors, and more. Personalize the chat widget's appearance to match your brand identity.

7. Interact: Start interacting with your bot right away from the admin app and once you find it's good to go, embed the provided code snippet within your website's HTML.

Integration guides

Other resources